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Skin conditions

Quick guidance for common skin issues — what you can do now, when to seek urgent care, and what type of provider to book.

DermatologyPrimary carePhoto review (telehealth)Secure portal
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Information is educational and not medical advice. If you think you have an emergency, call 911.
Quick triage

Pick what fits best and we’ll suggest a booking route (educational only).

Suggested route
Dermatology → Book a visit.
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Privacy tip: Avoid sensitive details here. Use secure portal intake once booked.

Common skin issues

Tap an item to see a quick overview and what to book.

Tip: Use Search to filter cards.
This guide is not a diagnosis. Skin symptoms can overlap (allergy, infection, autoimmune, medication reactions). If unsure, start with primary care or urgent care.

Self-care (general)

Safe, general steps while you arrange care. Follow product labels and ask a pharmacist if you take other meds.

Gentle skin routine
Fragrance-free cleanser + moisturizer. Avoid hot showers and scrubbing.
Itch control
Cool compresses, avoid scratching, consider OTC antihistamine (label-directed).
Wound basics
Clean with mild soap/water, cover with clean dressing. Seek care if worsening redness, swelling, pain, fever.
Take a photo (for your visit)
Good lighting, include a ruler/coin for scale, and note start date + triggers. Upload only in the secure portal.

OTC support (examples)

Examples only. Ask a clinician if pregnant, immunocompromised, or on complex meds.

GoalExampleNotes
MoisturizeFragrance-free moisturizerApply after bathing; supports eczema/irritation.
ItchOTC antihistamineSome cause drowsiness; check interactions.
Mild inflammationHydrocortisone 1%Short-term, thin layer; avoid face/groin unless advised.
Fungal rash (possible)Antifungal creamIf no improvement, get evaluated—may not be fungal.
If you suspect infection (spreading redness, warmth, pus, fever), skip self-treatment and seek urgent evaluation.

Red flags — seek urgent care now

If any apply, consider same-day urgent care or emergency evaluation.

Severe allergic reaction
Swelling of lips/face, trouble breathing, widespread hives + dizziness.
Possible serious infection
Rapidly spreading redness, warmth, severe pain, pus, fever, red streaks.
Blistering / skin peeling
Blisters, skin sloughing, mouth/eye involvement, new meds started recently.
Shingles near eye
Painful rash/blisters on face/forehead, especially near eye.
Immunocompromised + rash
Chemo, transplant meds, uncontrolled diabetes, HIV: seek evaluation early.
Severe pain out of proportion
Extreme pain, fast progression, or you feel very ill.
If you suspect an emergency, call 911.For urgent non-emergencies, consider urgent care today.

What should you book?

Choose the route that best fits your situation. If unsure, start with primary care.

Best for persistent rashes, acne, eczema/psoriasis, changing moles, recurrent skin issues, and procedures.

Great starting point for new symptoms, mild rashes, medication questions, and referrals.

Same-day evaluation for possible infection, rapid spread, significant pain, or concerning symptoms (not emergency).

Useful for simple follow-ups or mild issues. For severe symptoms or uncertain diagnosis, prefer in-person.
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Prescription decisions require a licensed clinician in a visit/portal.
Prep for your visit
  • When did it start? Any new soaps, detergents, foods, meds, pets, travel?
  • Any fever, pain, swelling, or rapid spread?
  • Any history of eczema, allergies, asthma, autoimmune disease?
  • Upload photos only in the secure portal (good lighting + scale).
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